Shipping policy

Shipping Policy

Processing Time

All orders are processed within 1–2 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays. In the event of a high order volume, processing times may be extended by an additional 1–2 business days.

Shipping Time

Standard shipping typically takes 3–7 business days after the order has been processed. Delivery times may vary depending on the destination, carrier delays, or unforeseen circumstances such as weather conditions.

Shipping Rates

Shipping charges for orders will be calculated and displayed at checkout. Rates are based on the shipping destination and package weight.

Order Tracking

Once an order has shipped, a confirmation email containing tracking information will be sent. Tracking updates may take up to 24 hours to appear after shipment.

Shipping Locations

Orders are shipped within the designated service areas. Some remote or international locations may experience longer delivery times or limited service availability.

Delays and Exceptions

While every effort is made to ensure timely delivery, delays may occur due to carrier issues, customs processing, or other factors beyond control. In such cases, customer support will assist in tracking and resolving the issue.

Contact

For questions or concerns regarding shipping or delivery, contact customer support at +27 61 536 9122